General terms and conditions
Terms and conditions of the timber trade for private customers
Status: January 2020
1. sending the inquiry basket is merely an inquiry and not an order!
You will receive an offer for the calculated shipping costs after the inquiry. Freight costs are calculated per order.
Sending the inquiry does not constitute a contract. A contract is only concluded upon collection and cash payment or advance payment.
Contracts concluded in this way are not subject to the Distance Selling Act!
2. in the event of an order being placed by the customer: Delivery is free curbside next available unloading point at the customer's premises. The customer is responsible for unloading.
Unauthorized discounts can be reclaimed by Archeholz if the customer fails to meet payment deadlines. This applies in particular to payment in advance.
3. obvious defects must be reported immediately, at the latest within 14 days, otherwise the warranty shall lapse. If defects are recognized, the goods may not be processed or installed; otherwise the warranty shall also lapse in this respect. In the case of partial complaints that lead to a complete return of the goods, the freight costs will not be reimbursed and a freight charge will be levied for collection.
4. the range of natural differences in color and structure of a type of wood is not a reason for complaint. Professional advice must be sought. Photos of wooden surfaces published here are of course only an excerpt of the great possible variety of natural wood; no quality comparison can be derived from them.
5. in the event of product liability, intent, gross negligence, breach of essential contractual obligations and the absence of warranted characteristics, we shall be liable in accordance with the law, and in this respect also for our representatives, vicarious agents and assistants. Otherwise, we shall not be liable for damages. If we do not deliver on time, a grace period of 14 days must be set.
6 We hereby inform you that we process your personal data in accordance with the provisions of the Federal Data Protection Act.
7. the delivered goods remain our property until full payment has been made. If it is resold or further processed, the buyer hereby assigns to us his claims and rights arising therefrom. We shall release overcollateralization. The VOB (German Construction Contract Procedures) shall apply to the installation, laying or assembly of building elements.
8. no guarantee of availability of the specified dimensions and quantities.
Registered by the Gesamtverband Holzhandel (BD Holz-VDH) e.V., Wiesbaden, with the Federal Cartel Office on August 11, 1998 in accordance with § 38 Para. 2 No. 3 GWB.